As a new user, you should know that there are many security measures built into our Online Submission System.

To conduct transactions such as product registration, change request, renewal, market sampling and online payment, you should register your membership and purchase your User Digital Certificate that comes in Smart Card System. Once you have obtained and installed your Digital Certificate Smart Card System to your Personal Computer (PC) that is Internet Ready, then you will be able to conduct your transactions in Quest2.

To conduct transactions in Quest2, you must conform to the following pre-requisite:

1. Have an Internet-Ready PC. Minimum requirement for the PC is Intel Pentium II 400MHz, 128MB RAM, 10GB free disk space and 56kbps Internet Connectivity. Recommended PC requirement is Intel Pentium IV 1.8GHz or above, 256MB RAM or above, 10GB free disk space or above and 128kbps Internet Connectivity.
2. Have Microsoft Internet Explorer 6 (IE6) installed. If you are using other versios of Internet Browser, please go to http://www.microsoft.com/windows/ie/downloads/ie6/fefault.asp to download the IE6.
3. Have a scanner and/or digital camera installed to scan related documents for attachments during submission of application forms.
4. Have at least 1 unused serial (com) port or USB port on your PC for the connection of the Digital Smart Card System.

Please read and understand the Enrollment Instruction below:

1. Log on to National Pharmaceutical Control Bureau Quest2 website.
2. Click on "Sign up now" menu to register your membership. Please take note that the membership registration form requires you to attach scanned images/picture (in JPEG or GIF format) as follows:
· Your Company Registration Form with the Malaysian R.O.C.
· Company Authorisation Letter (Official letter of authorisation by your company for you to conduct transaction on behalf of the company)
· Your Identity Card (front only)
3. Select your method of payment for the User Digital Certificate and Smart Card System from the following:
· Money Order or,
· Postal Order
4. Once you have completed your membership registration and purchase of your User Digital Certificate and Smart Card System, you must expect the following:
· Your password to log on to the system will be sent to your email at the email address specified in the membership registration form
· Your Digital Certificate and Smart Card System will be sent/mailed to you by POSLAJU at the company address given in the membership registration form (within 7 working days)
5. Once you have installed the Smart Card System, which comprises of Smart Card Reader and Smart Card with your Digital Certificate ID, you are ready to conduct your transaction in Quest2. Please follow the installation guide provided with the delivery. In case you require any technical support pertaining to Smart Card System installation, please contact the telephone number(s) or the email address given in the Installation Guide.

Proceed to Membership Registration >>>

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